terms and conditions
OVERVIEW | Kahahirako Corporation (hereinafter referred to as the “Company”) (hereinafter referred to as the “Company”) operates Subscription BOX (hereinafter referred to as the “Service”). (hereinafter referred to as the “Company”), you are deemed to have read, understood, and agreed to the following terms of use (hereinafter referred to as the “Terms of Use”). If you do not agree to these Terms of Use, you will be deemed to have read, understood, and agreed to the following Terms of Use (“Terms”). If you do not agree to these Terms and Conditions, please do not use this site. The Service may revise the Terms and Conditions from time to time as necessary. Please check this page periodically to ensure that you have the most current version. As a condition of use of this site, you agree to the following You are at least 18 years of age or are using the Site under the supervision of an adult or parent or guardian You have the authority to enter into legally binding contracts. The Service grants you a personal, limited, non-transferable, and non-exclusive license to access and use the Site. However, the following rights are reserved Revise the content of the products and services offered on the Site to create rules and restrictions concerning the Site to restrict, suspend, or discontinue access to parts or the entire Site without notice Your continued use of this site following any changes to these Terms of Use will constitute your acceptance of those changes. In addition, pricing information and other information posted on the Site is subject to change without notice. The Service will not be liable to you or any third party for any such changes. If you do not agree to these Terms of Use, you may not use any features or services of the Site. |
SECTION 1 - USE OF THE WEBSITE | We permit you to access and use this Site solely for your personal use. To that extent, we also permit the reproduction, distribution, and transmission of the contents of this Site, provided that such reproduction, distribution, and transmission is done automatically through your browser software. However, any use of mechanical or systematic means to collect information on this site for any purpose, including commercial purposes, is strictly prohibited. Furthermore, any reproduction, distribution, display, or transmission of the contents of this site is strictly prohibited without our written authorization. You agree not to alter or remove any proprietary rights notices contained in any material downloaded from this site. You may print the information contained in this site for your personal use only. Except as set forth above, you may not modify, reformat, copy, display, distribute, transmit, publish, license, create derivative works from, transfer, or sell any information obtained through this site. This restriction specifically means that you may not mirror any portion of this Site on your own website or display any results pages or other information on your own website without written permission. For the avoidance of doubt, you understand and agree that access to and use of the Site does not grant you any right to use the name, likeness, image, signature, biographical information, or any other publicity rights or intellectual property rights of our celebrity spokespersons appearing on the Site. The Company reserves the right to change the information and features contained in the Site at any time without notice. We also reserve the right, in our sole discretion, to deny you access to any part of the Site, or the entire Site, without notice, if your conduct violates these Terms of Use, our rights, or the rights of any third party. We may assign you a password and account ID to enable you to use certain features of the Site. Your use of the Site with a password or ID, whether or not such access is legitimate, will be deemed to be use permitted under these Terms and Conditions. We are under no obligation to investigate the origin of any access. You are responsible for maintaining the security and confidentiality of the password and account information assigned to you. You should promptly notify us of any unauthorized use or breach of security, or the possibility of such use or breach. You also acknowledge that you may receive emails containing information about your account and promotions of special offers. |
SECTION 2 - REGISTRATION AND MEMBERSHIP | Subscription boxes for this service will be delivered to your registered address. Customers may receive email notifications regarding their account and special promotions, including offers from third parties. You may cancel your membership at any time, free of charge, through the Customer Portal or Customer Support. For more information, please check our Help Center. |
SECTION 3 - BILLING AND PAYMENTS | As a member, you agree to the following benefits and terms - You must provide accurate contact and payment information, including name, shipping address, and credit or debit card number. We ask that you keep this information up to date. - Your payment information will be stored to facilitate future shipping and billing procedures. Please note that all such personal information will be managed in accordance with our Privacy Policy. - We may ask you to upgrade your shipping method if your regular shipping method is not available. We may change to a higher class of shipping method if necessary, unless you have informed us in advance that you do not wish to be upgraded. - If payment is not received for any reason, we may charge your account directly again or request payment by another method, such as by mailing a statement. - Any changes to your account information made after the last day of each month may be reflected in the following month's shipping schedule. - Please update your shipping address at least 48 hours prior to your subscription renewal date (see “Subscription Agreement” for renewal dates), as shipping preparation begins prior to the subscription application deadline. Please note that shipping service does not include forwarding of mail due to a change of address. - Forwarding charges incurred will not be refunded or added to your subscription fee. - Once paid, fees are final and non-refundable. Please abide by these terms and conditions to enjoy better service. |
SECTION 4 - YOUR SUBSCRIPTION CONTRACT | By purchasing a subscription, you understand that this is an initial and recurring fee structure and you agree to be responsible for all recurring fees incurred until the cancellation process is completed. Your subscription will automatically renew for each successive term at the current subscription rate. If you wish to cancel your subscription, you must cancel online through the Customer Portal at least 48 hours before your next scheduled renewal date. All subscriptions are renewed on the same date as the date you signed up. Any changes to subscriptions will be applied after the next renewal date. If you cancel your subscription, you will continue to have access to the subscription services until the end of the then current subscription period. We reserve the right to bill you on a recurring basis (e.g. monthly) without additional authorization from you, unless we receive prior notice of cancellation. Please note that if you cancel your subscription, you will not be entitled to a pro-rated refund of any portion of the subscription fee already paid. Also, upon reactivation of your subscription, an invoice based on your current plan will be automatically generated. The Company reserves the right to change service plans and fees with or without prior notice. Furthermore, the Company reserves the right to cancel membership at any time. Please note that membership is void where prohibited by law. |
SECTION 5 - SHIPPING |
#### Missing and Damaged Items Missing items. - If the box arrives safely and the packaging is intact, but one or more items that should have been included in the package are missing. Damaged Item. - Boxes arrive intact, packaging is intact, and all items are present, but the items inside are damaged. - This also applies to perishable items that have expired. Correspondence. Missing or damaged items will be subject to replacement or refund based on availability. Please contact us within 7 days of receipt of the box. - If a replacement is available, it will be replaced and is not eligible for a refund. - To ensure a smooth response from our support team, please submit the following evidence Evidence that must be submitted 1. 1. photos of all sides of the box (required for both missing and damaged items) 2. photos of all items included in the box (required for both missing and damaged items) 3. photographs of the individual items in question showing the damage in question (required for damaged items) Upon verification of the damage, replacements or refunds will only be issued for damaged merchandise. Please note that damage to the product packaging is not eligible, and damage to the packaging material does not count as damage. #### Returned Box Policy If an item is returned or refused for any reason by the customer, additional shipping charges will apply for reshipment. However, if an item is returned due to our error, it will be reshipped at no additional charge. This policy may be updated without notice and applies immediately and retroactively to all subscription and subscription subscribers. |
SECTION 6 - ALLERGEN INFORMATION | We do not provide allergen information for Japanese products included in regular boxes. However, general allergen information is available on the Service's website. While we strive to provide as accurate allergen information as possible, this list is not exhaustive of all allergens. Therefore, please note that we cannot guarantee that every item in your subscription box is allergen-free. |
SECTION 7 - REFER-A-FRIEND PROGRAM |
#### Refer-a-Friend Program Terms of Service In addition to the Terms of Service and Service Privacy Policy, the following terms and conditions apply to the referring member (“Referrer”). Definition of Referrer. A Referrer is a Member who shares a referral link and has a Referee who uses that link to make a purchase. A Referrer may refer more than one Referee, but a single Referee may not make a purchase using more than one Referral Link. Referrer is responsible for any taxes incurred under the Refer-a-Friend Program. Requirements for Referees. There is no limit to the number of Referees. However, the Referee and the Referrer cannot be the same person. The Referee must register different information than the Referrer, such as email address, billing information, shipping information, etc. Referral Credit - Unsettled Credit: Will be credited when the Referee completes the purchase, but cannot be used until approved. - Approved Credits: Open credits will be approved and available for use within 30 days of your referral's first box shipment. - Canceled Credits: If a Referee's purchase is canceled, or if a fraud or chargeback occurs, the corresponding credit will be voided. Use of Credits. Approved credits may only be applied to subscription plan charges for the Service. Credits are not transferable, redeemable for cash, or exchangeable for gift cards or cash. Subscriptions purchased with credits are also not eligible for cash refunds. Using and Sharing Referral Links. - Referral links may be used for personal, non-commercial purposes only. - Publication on public forums (e.g. Reddit, Wikipedia), coupon sites, or sites created to search for discount codes is prohibited. - Mass “spamming” of referral links, use of automated systems or bots, or paying money to promote referral links is also prohibited. Usage Restrictions. - Referral codes may only be used for an individual's first subscription. They cannot be used in conjunction with other promotions or incentives. - Using multiple accounts or email addresses to circumvent restrictions is prohibited and will result in removal from the program and forfeiture of credits if discovered. Account Modification/Cancellation. The Service reserves the right to void credits and modify or close the accounts of Referrer and Referee upon discovery of any violation of the Terms of Service or the law. Such action may be taken without notice. Termination and Modification of Program. The Service reserves the right to suspend or terminate the Refer-a-Friend Program or modify these Terms and Conditions at any time for any reason. Any unused credits will be forfeited after such changes are made. The Service reserves the right to suspend accounts or cancel credits if it becomes aware of any activity that it believes is abusive or in violation of the Terms and Conditions. We will also review and investigate referral activity from time to time to ensure proper operation of the program. These terms and conditions are subject to revision without notice, so please check back for updates. |
SECTION 8 - PRODUCT INFORMATION; LIMITATION ON QUANTITIES | With the exception of content submitted by members from time to time, the Company endeavors to ensure that the information on this site is accurate and reliable. However, some information may contain pricing errors, typographical errors, or other inaccuracies or inaccuracies, and we may correct these without notice, but we are not responsible for them. The Company also reserves the right to The right to limit the quantities a member may purchase modify, suspend, or terminate any event or promotion without notice, even after order submission or approval. Furthermore, we do not guarantee that all products listed on the site will always be available. |
SECTION 9 - COPYRIGHT | The technology underlying this site and all content included in this site (including, but not limited to, text, graphics, code, etc.) is protected as a collective work under Japanese and other copyright laws, and is protected by copyright and other intellectual property and proprietary rights. The Service is protected by copyright and other intellectual property rights and proprietary rights. The collective work includes works that are licensed to the Service. The Company is under no obligation to verify the accuracy of such works and does not guarantee that they are free of typographical or other errors. We also do not guarantee that the information on this site is always accurate. |
SECTION 10 - USER GENERATED CONTENT | By sharing, submitting, or uploading any data such as photos, images, videos, music, art, comments, etc., you grant the Service a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, reproduce, create derivative works of, display and perform User Data in any lawful manner for the benefit of the Service, You grant to the Service a worldwide, royalty-free, sublicensable and transferable license to use, reproduce, create derivative works of, display and perform User Data in any lawful manner for the benefit of the Service. You also understand and agree that you are solely responsible for all User Data that you make available through the Service. To that end, Customer represents and warrants that 1. you have all rights, licenses, consents, and permissions necessary for the Service to use, publish, and disseminate your User Data 2. your User Data will not infringe, misappropriate, or violate any patent, copyright, trademark, trade secret, moral right, other intellectual property right, right of publicity, or privacy right of any third party 3. your user data does not violate any applicable law or regulation. Your provision of data is made in compliance with the above terms and conditions, and you are solely responsible for your data. |
SECTION 11 - WARRANTY DISCLAIMER | this site and the products offered on this site are provided “as is” and “as available” without warranty of any kind, either express or implied, except as specifically stated. to the fullest extent permitted by applicable law, the service disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Further, the Service does not warrant that - That the functions of the site will be uninterrupted - that errors will not occur - that defects will be corrected. - that the site or server will be free of viruses or other harmful elements. Furthermore, the Service makes no warranty as to the accuracy, adequacy, usefulness, timeliness, or reliability of the content on the Site. Applicable law may not allow the limitation or exclusion of warranties. In such cases, the above limitations may not apply. |
SECTION 12 - LIMITATION OF LIABILITY | neither the service nor its celebrity spokespersons shall be liable for any indirect, incidental, special, or consequential damages arising out of the use of or inability to use this site or the materials on or provided through this site, even if the service has been advised of the possibility of such damages. In no event shall the Service be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the materials provided. in no event shall the liability of the service to the user exceed the amount paid by the user in connection with the membership of the service. applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you. In the unlikely event that a product is listed at an incorrect price or with incorrect information due to typographical error or incorrect pricing or product information from a supplier, the Service reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Service reserves the right to refuse or cancel any such orders even if the order has been confirmed and your credit card charged. However, if your credit card has already been charged for the order and your order is cancelled, the Service will promptly credit your credit card account in the amount of the charge. The Service is not responsible for any injury or damage caused by the products contained in the box. The product brand or manufacturer shall be solely responsible for such liability. These Terms and Conditions are applicable at the time you access the Site. These Terms and Conditions may be modified or terminated, in whole or in part, by the Service at any time without notice for any reason. The Service also reserves the right, at its sole discretion, to limit the use of discount codes to one time per person. Provisions regarding copyrights, trademarks, disclaimers, limitations of liability, indemnification, and other matters will remain in effect after the termination of these Terms and Conditions. |
SECTION 13 - TAXES | Prices shown do not include consumption tax. Shipping and handling charges (including sales tax, which varies by country) are not included in the listed prices. Shipping charges will be clearly displayed during the order process. The Service is not responsible for any import taxes, duties, or other taxes charged by local authorities. For more information, see our detailed explanation of taxes and customs fees, or visit the official customs website for your country. |
SECTION 14 - NOTICE | The Service may provide notice to you via e-mail, a general notice on the Site, or other appropriate means. |
SECTION 15 - USE OF SITE | Any use of this site for illegal or unauthorized purposes is strictly prohibited. |
SECTION 16 - INDEMNIFICATION | You agree to indemnify, defend and hold harmless the Service, its officers, directors, employees, agents, licensors and suppliers from and against any and all losses, liabilities, costs, damages and expenses, including reasonable You agree to indemnify, protect and hold harmless the Company from and against any and all losses, liabilities, costs, damages and expenses, including attorneys' fees. |
SECTION 17 - DISCOUNT CODES | You agree not to sell, license, rent, lease, modify, distribute, reproduce, copy, publish, transfer, edit, catalog, aggregate, or create derivative works of any discount codes obtained on or from this site, except as expressly authorized through this site. You agree not to sell, license, rent, lease, modify, distribute, reproduce, copy, publish, transfer, edit, catalog, aggregate, or create derivative works of the discount codes obtained from the Site or this Site. |
SECTION 18 - PRIVACY | Registration data and certain other information about you will be managed in accordance with our Privacy Policy. You understand that in the technical processing and transmission of the Site (a) that transmissions may be sent over various networks; (b) that the technical requirements of the networks and devices to which you connect may be adapted (b) the content may change in order to adapt and adjust to the technical requirements of the networks and devices to which you connect. |
SECTION 19 - TRADEMARKS | All trademarks, service marks, and trade names of the Service appearing on this site are trademarks or registered trademarks belonging to the Service or their respective owners. |
SECTION 20 - MISCELLANEOUS | These Terms and Conditions constitute the entire agreement between you and the Service with respect to your use of the Site. The terms and conditions of this Agreement may not be modified by the practices or course of dealing between the parties. The Service may also assign its rights and obligations under this Agreement to any third party at any time without notice to you. |